Is there dedicated support for Non Profits?
Absolutely. charitX offers specialized support to help you set up and optimize your initiatives.
Are my users’ data protected?
Yes, CharitX is GDPR-compliant and follows the best security and privacy practices. CharitX does not retain or manage sensitive data. Users donate using their existing digital payment systems.
Can I export the data collected?
Yes, you can export reports for internal analysis, reporting, or communication with donors.
Does CharitX track social impact?
Yes, we can provide a space on our portal to show in real time what has been achieved with donations (e.g., meals distributed, trees planted, children helped).
Can I monitor the performance of my events?
Yes, you’ll have access to dashboards with detailed analytics: donations, engagement, levels reached, active users, and more.
Can ambassadors and influencers create their own challenges?
Yes! That’s exactly the purpose of CharitX: to give you the ability to actively involve your ambassadors and reach their fanbase, all linked to your event.
Can I co-brand a campaign with a partner?
Yes, you can customize campaigns and badges with your partner’s logos and colors.
Will my partners see the results?
Yes, CharitX provides dedicated performance and visibility dashboards for your sponsors.
Does CharitX support collaboration with influencers?
Absolutely. Just like with partners, you can activate ambassadors and influencers by asking them to participate in or create a challenge related to your event. Their fanbase is instantly reached.
How do I involve my partners on CharitX?
Simply have your partners launch or participate in challenges through the app. This activates their communities and fanbases, who will see your events.
Do users receive updates or notifications?
Yes, users receive notifications directly in the app and can track the badges they have earned.
Can I run multiple campaigns at the same time?
Absolutely! You can manage multiple campaigns and create unlimited events and challenges, always free of charge.